Get Involved  |  Institute of Healthcare Improvement (IHI) Open School

Get Involved

Institute of Healthcare Improvement (IHI) Open School

Free access to the IHI Open School: online education helping health professionals across the world deliver excellent and safe patient care.

Health professionals working at NGOs/GPs/PHOs in the Bay of Plenty (BOP) are invited to have free access to the Institute of Healthcare Improvement (IHI) Open School to help grow their quality improvement skills. 

To improve the health experience and quality of care for our communities whilst ensuring we make the best use of resources, it requires all of us; all healthcare professionals, healthcare organisations, patients and their families and whānau, and our communities to be involved. Join over 400 other healthcare professionals that have taken up the training opportunity in the BOP as we develop a common language for quality using a simple approach that can empower and support all of us to improve the way we work and the care we provide, not only within departments or organisations but across the BOP health system.

Through the IHI Open School, the Improvement Capability course provides a flexible yet structured online learning environment that will increase your knowledge of the Model for Improvement and how this can be applied including practical steps and templates. The online training comprises of interactive lessons using examples from health across the world. The course takes approximately 6 hours and on completion of each course topic, a certificate is provided that can be used for formal recognition of participation.

To set up an online account and get started with your first lesson, please click here to view a 'how to guide'. 

Please note: The is an external website that is not managed by the BOPDHB. The BOPDHB do have access to reports that can provide a status on the number of people accessing the subscription and any lesson status. This information is used by the BOPDHB to manage the subscription status and to provide an overview of training completed.

If you would like to find out more or have any questions with getting your account set up, please email Haidee Barrow on or email Alternatively, you can contact any member of the Service Improvement Unit though the BOPDHB switchboard on 07 579 8000 using the extension numbers outlined in the 'how to guide'.

Last updated : Friday, September 27, 2019
Next review date : Saturday, September 26,2020

Disclaimer: This site is intended to be flexible and frequently updated. While every effort has been made to ensure accuracy, all information should be verified.