Bay Navigator  |  Contact Us

Bay Navigator

Contact Us

undefined For all enquiries please contact - and they will be forwarded to the most appropriate member of the team.


Bay Navigator work is directed by the Bay of Plenty Alliance Leadership Team (BOPALT). The Bay Navigator Team meet on a weekly basis to discuss and prioritise projects and progress. A core group of BOPDHB employees support Bay Navigator from a clinical and technical perspective.

Meet the Team


Joe Bourne - Clinical Director of Innovation and Improvement and General Practitioner at Nga Kakano Foundation

I am a general practitioner (GP) from the UK and first came to work in New Zealand in 2003. Having stayed for 18-months on that occasion I returned more permanently to New Zealand in 2007.

Since 2007, I have worked as a GP for Nga Kakano Foundation, a Māori organisation based in Te Puke, which operates a general practice as well as providing a number of other services such as Tamariki Ora, Aukati, Asthma and Mental Health programmes. In 2011, I joined the DHB as General Practice Liaison for three days a week while continuing to work in general practice for the remaining two days. While I continue to enjoy providing patient care I am interested in how the wider health system works, and the General Practice Liaison role gave me an opportunity to better understand that system, and on occasion have the opportunity to make some improvements.


Dr Dan Jackson - General Practice Liaison and General Practitioner at Tauranga Moana City Clinic

I've been working at Tauranga Moana City Clinic with my partner Jennie for the last year after moving up from Rotorua. We both qualified in the UK in 2014 and decided to move to New Zealand for a year for a taste of life outside the NHS. Predictably, we were applying for residency within six months and haven't looked back since.

I'm looking forward to meeting more of my colleagues throughout the Bay as I settle into my new role - please do get in touch.


Dr Chris Tofield - General Practice Liaison and Locum at Otumoetai Doctors

I’m Chris and I am one of the three GP Liaisons/Clinical Advisors. I cover the areas of Medicine and ED. I am currently working as a locum at Otumoetai Doctors and prior to this Cameron Medical Clinic in Greerton. I previously gained GP experience in various rural, urban and Maori practices around the middle North Island. I also have experience in clinical research, online research analysis and consultancy (you might have heard of Research Review), and have managed to publish a research paper or two.  

It is fascinating to read about new ideas or changes that have been implemented in other healthcare systems around the world. I believe we can learn a lot by looking around us and seeing what has and has not worked out for others in the health arena, with the ultimate goal of making limited financial ends meet with great healthcare. I’m excited to be part of the continual improvement process at the primary care/secondary care interface of our DHB, and am looking forward to meeting you all.


Dr Rachel Shouler -General Practice Liaison, Clinical Director at EBPHA, and GP in Kawerau.

I joined the team almost 1 year ago, and I’m really enjoying being part of an innovative group who are working to improve the interface between primary and secondary care.  I am based in Whakatane, and mostly work with the GPs in the Eastern Bay of Plenty but it’s great to be a part of the whole BOPDHB team working with the wider health sector.

I’m passionate about Public and Population health, and am currently doing a Masters degree to expand my knowledge in this important area of the health system.  My involvement with the Whakaari eruption and the ongoing Covid19 pandemic have definitely boosted my public health experience!

I look forward to meeting more of the clinicians throughout the BOP – please don’t hesitate to get in touch with any queries, or just for a chat.


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Last updated : Tuesday, September 01, 2020
Next review date : Wednesday, September 01,2021

Disclaimer: This site is intended to be flexible and frequently updated. While every effort has been made to ensure accuracy, all information should be verified.