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Introduction to Health Literacy online course

We’ve been provided with this Introduction to Health Literacy online course from Hawkes Bay DHB. This course is also used by a number of DHBs around the country including Auckland and Counties-Manukau.

There is a version for DHB staff ( and for non-DHB staff (  It’s the same content, just recorded differently. The course aims to provide information on how to communicate health information in a way that your patients and their whanau will understand - and reduce misunderstandings around treatment and improve patient outcomes.

If you don’t have a Te Whāriki ā Toi account, contact Online Learning at and they will set up an account for you.

Please note that your organisation needs an Online Learning Memorandum of Understanding with BOPDHB.   If you are not sure whether your organisation has one, just get in touch with the Online Learning team at the email address above.




Last updated : Monday, November 02, 2020

Disclaimer: This site is intended to be flexible and frequently updated. While every effort has been made to ensure accuracy, all information should be verified.