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Unconscious Bias - Health Quality and Safety Commission Course

The Health Quality & Safety Commission has developed this course about understanding bias in health care.  Having biases toward particular groups or individuals can affect their health as they may not get the proactive health care they need.

Three video learning modules on bias have been developed for people working in the health care sector who engage directly with consumers or who influence the way health organisations are managed.

Module one: Understanding and addressing implicit bias

Module two: Te Tiriti o Waitangi, colonisation and racism

Module three: Experiences of bias.

The modules are an introduction to bias in health care. They encourage health professionals to examine their biases and how they affect the health care they provide, their interactions with consumers, and therefore their health outcomes.

It should take about one hour to complete the videos and the test.   When you have, you can get a certificate as proof of your learning for professional development purposes.

If you do not yet have a Te Whāriki ā Toi (previously Midland Learning) account, please complete the attached Online Learning Memorandum of Understanding and send through to and they will set up accounts for your team members. Each person needs a different email address. Please note. Only one Online Learning MoU is required per organisation. If you are not sure if your organisation has an MoU, just get in touch with the Online Learning team.


There are a number of other courses available for Primary Care in Te Whariki a Toi, and the list is growing. To be kept up to date with new courses, please contact



Last updated : Wednesday, January 15, 2020

Disclaimer: This site is intended to be flexible and frequently updated. While every effort has been made to ensure accuracy, all information should be verified.