Friday November 2, 2018
Speaking up Safely
The Leadership Intervention Workshops, hosted by the Cognitive Institute concluded last week. During October we held six full day session across both sites and over 170 of our line managers and key leadership influencers attended.
The workshops were designed to inform and help leaders understand more about the Speaking Up Safely programme. This included the process surrounding the escalation tool and informal feedback conversations to address behaviour that does not support a culture of safety for our staff, patients, families and whanau.
I attended one of these Leadership Intervention Workshops and found it a really thought-provoking and positive experience. This is a continuation of the great work which has been going on around Creating Our Culture. It’s another tool in the toolkit, in addition to using Build and ABC. It’s another way of ensuring we all enjoy a positive work environment.
Providing people with safe and appropriate feedback, checking in respectfully with people, and speaking up for patient safety, is our collective responsibility. It comes back to what we’re all here for, doing the best for our patients.