Bay Navigator  |  Clinical news

Potential issues with Internet Explorer affecting eReferral functionality

Recent changes to Internet Explorer may be affecting the functionality of the eReferral system.

If you are using Internet Explorer and are now unable to make eReferrals, please check the following documents for potential fixes:

  1.        Switching compatibility mode on within Internet Explorer 10.
  2.        Deleting browsing history/clearing the cache.
  3.        Ensuring BPAC Decision Support looks for the latest form versions.


Please notify the Bay Navigator team if you are having problems making eReferrals – email


Last updated : Thursday, August 30, 2018

Disclaimer: This site is intended to be flexible and frequently updated. While every effort has been made to ensure accuracy, all information should be verified.